PAM Health, a leader in post-acute care delivery with hospitals, outpatient sites, and clinics across 22 states, has teamed up with Luna, the leading provider of in-home outpatient physical therapy (PT), to expand access to patient services and to deliver a high-quality rehab experience to patients. Unlike remote or virtual care, Luna’s licensed physical therapists provide 1:1 hands-on care in the convenience of the patient’s home. The service, called PAM Health Therapy at Home powered by Luna, will be available starting May 1.
The new collaboration underscores both PAM Health’s and Luna’s shared commitment to expanding care accessibility, thereby broadening the continuum of care delivery from inpatient settings to homes. This alliance signifies our proactive approach to evolving patient needs and transforming care delivery methods accordingly.
"We were eager to pursue a partnership with Luna. Their pioneering physical therapy approach, which emphasizes improved access to care and patient experiences, aligns with our values. This collaboration places patient-centric, personalized care at the forefront, where impactful advances in recovery are achievable, and patients can achieve their health goals with unparalleled support,” said Andro Herrera-Mendoza, PAM Health Senior Vice President, Chief Growth Officer.
Patients referred to in-home physical therapy will speak with a concierge team member who will match them with a licensed, highly skilled physical therapist based on specialty, geography, and schedule. Patients can choose their preferred 45-minute in-home appointment time. To ensure consistency, patients and therapists remain matched for the entire treatment plan.
“As the industry increasingly prioritizes value-driven care, more healthcare systems are recognizing the substantial savings and enhanced quality that partnering with Luna brings. Luna’s groundbreaking delivery model empowers health systems operating at full capacity to broaden their scope and improve outcomes. With patients seeking greater flexibility in outpatient services, this collaboration will enable us to deliver care precisely where and when PAM Health patients need it most,” said Luna Vice President, Partnerships, Matt Cadile.
Luna has served over 60,000 patients in 55 metropolitan markets across 28 states, underpinning its commitment to revolutionizing healthcare delivery and improving patient outcomes. Together with existing health system partnerships, including Providence, Emory Healthcare, Intermountain Healthcare, and UCI Health, over 190 million Americans now have access to Luna’s in-home outpatient physical therapy service.
According to a McKinsey report, up to $265 billion worth of care services, representing up to 25 percent of the total cost of care, is expected to shift to the home by 2025. Fast Company recently ranked Luna as the 13th most innovative healthcare company. Additionally, Forbes recognized Luna as a leading employer, naming it among America’s Best Employers in 202 and tenth overall in healthcare.
About PAM Health
PAM Health, headquartered in Enola, Pennsylvania, offers specialized healthcare services across a network of over 100 long-term acute care hospitals and physical medicine and rehabilitation hospitals, along with wound clinics, outpatient physical therapy sites, and behavioral health hospitals spanning 22 states. Committed to delivering top-tier patient care and exceptional customer service, PAM Health relies on the expertise and commitment of its highly trained personnel to become the premier and most reliable healthcare provider in all the communities it serves. Its core mission revolves around serving individuals with compassion and expertise while fostering recovery through education and research initiatives. Learn more at PAMHealth.com.