Physicians Trust Luna’s On-Demand Physical Therapy

Read the survey findings to learn why
By Lily Beltran
Physicians Trust Luna’s On-Demand Physical Therapy

Successful patient-physician relationships are built on trust. In fact, this important quality has been linked to better health outcomes. That trust extends to outside referrals—patients expect the same quality care from a specialist as they receive from their primary care doctor.

Thus, physicians need a referral network of other providers who are as committed to patient care as they are. For physical therapy, the answer is Luna. More than 500 different physicians actively refer their patients to Luna’s on-demand physical therapy service across the Bay Area, Los Angeles, and Orange County. 

Survey Says...

To better understand why physicians trust Luna, we conducted a survey. The results speak for themselves:

  • 54% said the best way to describe Luna is a convenience-oriented PT practice that delivers to patients’ homes.
  • 63% said Luna’s main benefit is that the PT comes to the home so patients can avoid traffic, babysitters, and taking time off work. 
  • 54% said that more than 75% of their patients would be interested in Luna.

“Luna is the future of physical therapy,” says Dr. Earl Brien, co-director of orthopedic oncology at Cedars-Sinai. “Convenience and access are just the beginning of what Luna offers. Because of their attention to extraordinary care, clinical outcomes and patient satisfaction are at the heart of Luna’s benefits.”

Better Adherence + Better Care = Better Outcomes

Busy physicians recommend Luna because they don’t have to remember which clinics are in a patient’s area, and Luna’s large supply of highly qualified PTs means that patients receive care starting within 48 hours. With a clinic, the average waitlist is 26 days (national average).


Half of all patients with PT referrals never make their first visit, and 70% of those who do never finish their entire course of care. With extended hours and seven-days-a-week availability, Luna’s on-demand physical therapy makes it convenient for patients to make and keep all their appointments. Just as importantly, patients receive 45 to 55 minutes of personalized care from their PT versus just 15 to 20 minutes in a clinic (before typically being handed off to an aide).

“Home is the most comfortable location for me,” says one Luna patient. “I don’t have to worry about getting to the clinic, especially when I’m in pain. The service has been fantastic and now my daughter and husband also use Luna. It’s absolutely perfect.”

Luna: Trusted by Doctors, Loved by Patients

Luna’s on-demand PT means convenient outpatient therapy for your patients. We accept all PPOs and Medicare, and your patients can easily book appointments online or over the phone. Learn more about Luna, or submit a referral for your patient today!