When it comes to referring patients for physical therapy, physicians want convenient options, quality care they can trust. Too often, it’s just the opposite. Several of the obstacles patients face are a lengthy clinic waitlist, and the high volume of clients means shorter appointments. They’re less successful completing their course of care, which means less-than-optimal outcomes.
In the past year, hundreds of physicians have discovered a better way for their patients—Luna on-demand physical therapy. Here’s why:
1. Faster Access to Care
Patients can receive care within 48 hours of referral, rather than spending an average of 26 days on a clinic waitlist. “They’re really flexible in terms of finding an open appointment slot quickly,” says Remy B., a Luna client in Los Angeles. “The treatment made a huge difference!”
2. Greater Adherence to a Treatment Plan
The more likely a patient is to complete their course of care, the better the chance for healing and meeting their goals. Patients fail to follow through on exercise and treatment regimens for any number of reasons, such as the time and hassle of keeping appointments at a clinic. Luna’s on-demand physical therapy helps patients avoid traffic, babysitters, waitlists, and time away from work associated with traditional PT care.
3. Convenient Support & Communication
Luna’s Concierge Service makes it easy for patients to book an appointment online, through the Luna app, or by phone. The Luna team will confirm your patient’s insurance coverage before their first visit, so there are no billing surprises. “Luna makes PT super easy with a simple-to-use app, direct billing to insurance, and care within your home,” says Pooneet G., a Luna client in Los Altos, Calif.
4. More Focused Time with Expert PTs
In a clinic, patients are fortunate to receive 15 or 20 minutes of time with their PT. Luna’s on-demand physical therapy sessions are 45 to 55 minutes, all of it focused on your patient. Luna matches your patient’s clinical needs with a therapist who has the right expertise—and your patient will work with the same therapist for every appointment. Plus, your patients will have access to all of the equipment needed to receive proper treatment.
5. Covered by Insurance
The cost of physical therapy can be a significant barrier to care. Our on-demand physical therapy is covered by commercial insurance, and your patient will pay the same that they would pay to visit a clinic—not a penny more. Luna accepts all PPOs, including Anthem BlueCross, Aetna, Blue Shield of California, Medicare, UnitedHealthcare, Cigna, Humana, and more. And there is no cost to patients using Medicare with secondary insurance.