Why Health Systems are Turning to On-Demand Physical Therapy for their Medicare Population
With the current circumstances, health systems are seeking new ways to deliver care safely to seniors--who are among their most vulnerable populations.
Medicare patient concerns
According to a survey from the Centers for Medicare & Medicaid Services, two-thirds of Medicare patients have concerns about the capacity of medical offices and outpatient therapy centers to provide care for illnesses other than COVID-19. Medicare patients are avoiding or delaying care for reasons such as the risks associated with visiting a healthcare facility, as well as just not wanting to leave the house, says the survey.
It’s more important now more than ever for health care systems to provide on-demand services for their Medicare population. Luna is the leader in on-demand outpatient therapy, delivering exceptional care and safe treatment to patients at home, rather than at outpatient clinics. Because outpatient therapy with Luna takes place at a patient’s home, Medicare beneficiaries can avoid the worries associated with a clinic visit, while still getting the treatment they need.
With Luna, patients can get an appointment within 48 hours of a physician’s referral, so their care is not delayed due to waitlists, patient backlogs or clinic closures due to COVID-19. Convenience and safety increases sign-up rates and patient adherence.
For health systems, rehabilitation services such as physical and occupational therapies offer a golden opportunity to improve the quality of patient care, patient satisfaction, and outcomes, while driving revenue, reducing costs, increasing the patient’s engagement with the system, and expanding the system’s market reach. Yet for most, it’s a lost opportunity; the majority of outpatient therapy referrals go elsewhere for care or don’t go anywhere at all. A way to capture these benefits wasn’t easy or apparent – until Luna created a turn-key approach to on-demand rehabilitation.